top of page

Privacy Policy

This Privacy Policy describes how Ramos Estate Cleaning ("we," "us," or "our") collects, uses, and protects your personal data when you use our website https://www.ramosestatecleaning.com/ and our services.

1. Information We Collect
We collect the following types of personal information:

  • Contact Data: Such as your name, email address, phone number, and physical address.

  • Booking Data: Such as the service address, type of service requested, and date of service.

  • Payment Data: When you make a booking, we collect data necessary to process your payment, such as your payment instrument number (e.g., credit card number). Payment data is securely processed by our third-party payment processors (e.g., Wix Payments).

  • Technical Data: Such as your IP address, browser type, and information collected through cookies and similar technologies when you use our website.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To provide, schedule, and invoice for our cleaning services.

  • To communicate with you about your bookings, requests, and inquiries.

  • To process your payments.

  • To improve our website and services.

  • To comply with any applicable legal obligations.

3. How We Share Your Information
We may share your information with the following third-party service providers to help us operate our business and provide services to you:

  • Wix.com: Our website hosting and booking platform.

  • Payment Processors: Such as Wix Payments, Stripe, or PayPal, to securely process payments.
    We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not sell your personal data.

4. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights
You have the right to:

  • Access the personal information we hold about you.

  • Request that we correct or update your personal information.

  • Request that we delete your personal information.
    To exercise any of these rights, please contact us at SamanthaR@RamosEstateCleaning.com.

6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: SamanthaR@RamosEstateCleaning.com

Last updated: June 9, 2025

bottom of page